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  • Stage Name: Label name of the corresponding Stage
  • Explanation Title: Information title of the Stage
  • Explanation Text: Information text of the Stage

Furthermore, it is possible to add specific text keys. These keys can be part of theme customizations and are therefore not available/useful for all Workbench users.

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Common text keys can be found in the combobox right next to the input field. For further specification, please contact our excentos support.


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Question
Question
Question

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  • Question Name: Label name of the corresponding Question
  • Positive Reason Text: Text that occurs if a product fulfills the user's given Answer Option of the Question
  • Negative Reason Text: Text that occurs if a product not fulfills the user's given Answer Option of the Question
  • Unknown Reason Text: Text that occurs if a product has no information about the user's given Answer Option of the Question
  • Explanation Title: Information title of the Question
  • Explanation Text: Information text of the Question

As for the Stages, additional text keys can also be added for Questions.

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AnswerOption
AnswerOption
Answer Option

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  • Answer Option Name: Label name of the corresponding Answer Option
  • Positive Reason Text: Text that occurs if a product matches one of the connected product values of this Answer Option
  • Negative Reason Text: Text that occurs if a product not matches one of the connected product values of this Answer Option
  • Explanation Title: Information title of the Answer Option
  • Explanation Text: Information text of the Answer Option

As for the Stages, additional text keys can also be added for Answer Options.

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RecommendationStage
RecommendationStage
Recommendation Stage

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  • Heading: Title of the dialog
  • Description: More detailed description about the no session timeout dialog.
  • Restart Product Guide Button: With the aid of the restart button the Product Guide can be restarted. This deletes all user inputs.
  • Resume Product Guide Button: The "Resume" button is also displayed within the session timeout dialog. Unlike the restart button, the advisor session can be continued without loosing any user inputs. 

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