If you have any questions about the Workbench or the documentation, have trouble using the tool or need advice how to configure your Product Guides, just simply contact the excentos support team:
| phone | ||
|---|---|---|
| Support Contact | +49-331-730 768-17 | |
| Workbench Contact | +49-331-730 768-33 | |
| Availability / Reaction Time | during business hours (9 am to 6 pm CET) | as soon as possible |
Support is provided for any questions on the Workbench and how to use it. Depending on your needs, excentos can also offer professional services for example:
- clean up or prepare your product data
- support you with the Product Guide Concept
- optimize the recommendation behavior
- and many other optional services
