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Since working with PIWIK Matomo and the reports itself is very straightforward and well-documented on the PIWIK Matomo website, we restrict ourselves to the most important documentation and specifics for excentos only.

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  1. change your password (click on the username on the top right, select Personal | Settings in the menu and scroll down to the change password dialog
  2. please make sure your selected user language is english since the entire documentation and naming of success goals is in english (this is also edited in Personal | Settings)
  3. browse through the Dashboard and the other main reports to get familiar

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Selecting the Date Range

You need to select the date range in order to see the data for a certain day, week, month or time range.

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Most reports have help or explanation content. Just hover over the report title and click on the "i"-symbol. Example:

 


Customize Charts

Most charts allow you to customize the data displayed. Just hover over the metrics to plot - icon to select the attribute

 


Customize your Dashboard

You can customize your dashboard by adding widgets.  To add a widget, click on widgets and dashboards and select add a widget

 

 



Each widget can also be reloaded, collapsed / expanded or closed to remove it from the dashboard:

 

 



Select a Segment

Use the "Segment" selector to filter down to one segment only:

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Please check regularly, whether the external IP-Addresses of your office and those others in your company have changed. If configured correctly, your own test activities won't have an effect on your statistics as also not the activities of excentos. 
Please ask your internal IT department or use a public tool like this to find out your IP address: http://www.heise.de/netze/tools/ip/ and provide excentos with your IP address.