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With the aid of the widget configuration view, it is possible to determine the appearance of your questions easily. The view is located in the navigation bar on the left-hand side when you enter a Product Guide.

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Table of contents

Table of Contents



Old configuration

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In earlier versions, the Question appearance was determined by its settings in the Concept Board. That means, if you select that the user can only choose one answer for this Question, it was always converted into a Radio Button group (see mock-up).

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One Answer selection in the Concept BoardRadio Buttons representation in Product Guide

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  1. Less flexibility for the user
  2. Higher effort for excentos
  3. Longer waiting time to get the desired widget appearance
  4. More monotonous product advisors
  5. Higher rates of errors after adapting the Product Guide configuration

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New configuration

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With the Widget Configuration view the previously mentioned issues can be solved. Now the user can get an overview of all widgets which are allowed for the current Question configuration (see image below). 

Here you can see that the widget "Dropdown" is selected for the Question - "What is your gender?"

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How does it work?

Each Question gets its own individual widget list. This list is calculated by our internal recommendation engine based on the Question configuration. That means that the view provides possible widgets that have been sorted by a fit score. This score results from the individual Question configurations (e.g. depending on the answer option type or single vs. multiple option selection).

Furthermore, the widgets are divided into sublists. These lists are named as "Recommended", "Further Possible" and "Not Supported".

  • This sub-list contains the best possible widgets for the Question.
  • Usually, these are the most used and best fitting widgets for the configuration.
  • Additionally, the internal order can also contain a recommendation. The further on the left the better; except all have the same fit score.
  • It contains the default widget. This is always the one on the extreme left in the recommendation list.

Further Possible

  • Widgets which can be displayed but a) have disadvantages to the recommended widgets or b) the ones that are rarely used are part of this list.
  • A disadvantage could be:
    • Uncommon design pattern (e.g. using Radio Buttons for multi selectable Questions)
  • Reasons for rarely used:
    • Widgets which are used for one specific use case which cannot be decided by the configuration itself (e.g. displaying an enumeration list).
    • Widgets which need additional custom content to look as expected.
  • All of them have a lower fit scorer than the widgets from the recommended list and are internally sorted by this score. That means the further on the left the better.

Not Supported

  • All widgets which are not part of one of the above sublists are placed in this list.
  • These widgets do not fulfill the configuration requirements and as a consequence cannot be used for the question.
  • That is why this list is not visible in the view.

View structure

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The view is segmented into 3 main parts:

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These segments have a logical order. That means that you should first select the right theme, then the question and afterwards the widget.

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Theme selection

Each theme contains a different set of widgets. Hence, not every widget is available in one theme. Therefore, please make sure that you have selected the right theme before you start choosing your widgets.

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All widget changes are stored automatically after the selection. So do not be afraid to change the theme. No selection will be lost.

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Question selection

On the left-hand side and within the blue bordered box, you can select a Question. These questions are structured within a tree layout. That means that like in the Language view you can navigate through the Stages to find the right question.

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The corresponding Answer Options are displayed but disabled (not clickable). They should help you to remember the Questions' use case and decide which widget is the most suitable.

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Widget selection

 The widget selection card is positioned next to the question selection (see image in New Configuration). It is the main part of the view because it contains all selectable widgets for the selected question.

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  • Card title:
    It contains the name of the selected question.

  • Current widget selection:
    Displays the current selected widget for the question.

  • Reset button:
    Clicking this button resets the widget selection to the default widget of the question.

  • Recommended widgets list:
    Contains all widgets that are most suitable for the current question configuration.

  • Further possible widgets list:
    Contains all widgets which are permitted for the current question configuration, but may not be the best choice.

  • Question information:
    Includes some additional question information

Widget card structure

Each widget card has the same layout components.

  1. On top, you can see a mock-up image of the widget. This image contains the main elements of the widget that serve for identification and comparison with others.
    (lightbulb)Note: The image is not a real representation as shown in the client theme. That means that it can look different in the various themes.
  2. Below the image, the widget name is placed. That is the common name excentos uses for this widget.
  3. The short description contains some detailed information about specific widget functionalities or additional elements. If the widget has neither of them, this label is invisible.
    1. For dropdowns, a functionality could either be "Close on select" (closes the answer option selection after one option was chosen) or "Remains open on select" (answer option selection is not closed after an option selection).
    2. For tiles, the information "Radio Button" or "Checkbox" is displayed because that is the only difference for these widgets.
  4. The long description becomes visible by hovering over the info button. It contains more detailed information about the widget.

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Default widget

The default widget is the first selected widget for each question and is always visible as the first widget in the recommended list. The selection is based on the question configuration. You can always go back to this widget by clicking the "Reset to default" button.

This widget also serves as a fallback widget. That means that if the question configuration drastically changes and the current manually selected widget is not part of the recommended or further possible list anymore, your widget selection is automatically adapted to the new default widget of the new configuration. In this case, a pop-up notification appears, e.g. in the concept board, and tells you the described case.

Question information card

The question information card is located on the right-hand side of the widget selection card. The following information should help you to decide which widget is the best choice for the question.

  • Name:
    Name of the question for a better identification

  • Answers with decoration image:
    Number of decoration images which are set for all answer options of the question. That information can be used e.g. to decide whether a widget with a displayed image (Tiles) is a good selection.

  • Answer option type:
    Information about the core question configuration settings. Here you can see if a question is ordered, numeric, single, multi or range selectable.

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I see no widgets in the view. What can I do?

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This can have two different causes:

  1. You have not added any questions to the Product Guide. In this case, please go to the concept board and click on the "Add a new question" button within the stage card.
  2. Your selected theme does not contain the widget configuration information yet. Please contact us, and we will solve this problem for you.

Is it possible to select custom widgets?

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Yes, that is possible. If you are using your custom theme which contains your own custom widgets, they are displayed like any other widgets in the overview.

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