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Info

This page describes the different frontend front end technologies of integrating the Product Guide into your website or applications.

(smile) If you don't want to get into the details, just follow our recommendation to use the JavaScript integration.

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integrationadvantagesdisadvantagessupported by excentoscomments
JavaScript

there are no "real serious" disadvantages.

However, please be aware of the following:

  • in very rare some cases, we encountered there where conflicts of the website's CSS or JavaScript with excentos CSS and JavaScript classes. We then had to (especially if the customer's website assigned styles to HTML identifiers instead of using class names)
    • solution: implement a workaround to rename
    our
    • excentos CSS classes

    (we thus now use "xc" prefix for all CSS classes so CSS conflicts should really be a very rare case)
yes
    • or resolve other conflicts
  • in very rare cases, there were conflicts of the website's JavaScript with excentos JavaScript.
    • solution: excentos will find the conflict and clarify how to solve it
yesit is recommended we recommend using the JavaScript integration
iFrame

We don't really see any significant advantages. From our point of view, the There is not a significant advantage over using JavaScript. The only reason to use iFrame integration would be

  • 100% safe against CSS and JavaScript collisions (but see comments on JavaScript integration above)
    • You are thus 100% sure that the look&feel corresponds to what you see in the Workbench preview (unless the iFrame does not use dynamic height)
  • you or excentos will need to provide an iFrame that dynamically adapts to the size of the Product Guide, also in responsive behaviour behavior (e.g. different height for question cards than for recommendation list)
  • the excentos Analytics do not detect the referrer / website that integrated the Product Guide, so it cannot analyze traffic generation within the excentos Analytics. Also for you as our customer, you will be able analyzing the traffic within the webpage that contains the iFrame, but not be able analyzing the traffic within the iFrame
yes, but may require initial support / customizationwe would advice excentos advises to only use an iFrame if you encountered CSS / JavaScript collisions and if we it could not be solved easily solve them


Further Integration Technologies

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