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The Matching settings can be found in the detail view of your Question under Matching and Reasoning. You can set the Match Weight with slider or toggle the Filter Mode with Should the Question filter hard? The image below image below shows you the Detail View within the Concept Board:
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For example a question about your gender can be more important than a question about a color. That means that a matching answer about the gender has a higher weight than a suitable answer about the color. This results in a higher score for products with the requested gender which further results in a higher spot in the product recommendation list (see Matching Examples below).
Filter Mode AnchorFilterMode FilterMode
FilterMode | |
FilterMode |
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A deactivated hard filter does not remove any products. The difference is that these products do not get any fitting points and as a consequence are ranked lower than products which fulfill these criterias (see Matching Examples below).
Matching Logic
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The selected value of the matching logic decides how selected Answer Options of a multiple selectable Question are handled in the result list. There are two different options to choose:
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Product Result List | Color | Break Type | Fit |
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P1 | blue | carbon | 3 = 1 + 2 |
P2 | green | carbon | 2 = 0 + 12 |
P3 | blue | steel | 1 = 1 + 0 |
P4 | green | steel | 0 = 0 + 0 |
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