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The preselection configuration serves to set and highlight Answer Option answer option recommendations depending on the given user inputs. That means, you can configure which Answer Options answer options are the most suitable based on the already answered Questions questions during the whole advising process. This should support the user to find the most matching answers and thus also the best fitting products.
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With an enabled initial preselection an Answer Option answer option is selected before the Product Guide starts. This means that you do not have to pick the option when their Question question becomes visible.
This feature can be used when a Question question has an Answer Option answer option which users click most often. This enhances the click flow and shortens the time to complete the advising process to get to the recommended results.
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The initial preselection can be overwritten by any other Answer Option answer option selection on the corresponding Question question by the user. That means that Thus, this state is always changeable. |
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The initial preselection is also overwritten by a conditional selection if a fulfilled condition selects a different Answer Option answer option of the corresponding Questionquestion. In the worst case, this can lead to the initial selection never being displayed as selected in the Product Guide. |
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The A conditional selection describes a set of condition rules which have to be fulfilled to highlight and/or select a target Answer Optionanswer option. These deductions can be used to guideline the user and shortens the time to complete the advising process.
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How does it work?
You can decide for each Question question (target Questionquestion) under which circumstances it will be selected/highlighted. That means, you can define a set of source Questionsquestions (excluding the target Questionquestion) which have to be answered with specific answers to recommend an Answer Optionanswer option of the target Questionquestion.
All source Questions questions can be connected with a logical AND (all conditions have to be fulfilled) or with an OR operator (at least one has to be fulfilled) or with a combination of both using nested subgroups. These combinations allow you to define multiple choice branches when a target option should be selected/highlighted. For more information about the settings of a single condition, please read the next sections below.
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Either way, clicking the button opens a modal window in which you can add, edit and delete the option's selection conditions.
If you click on the "Add Condition" button a new empty condition line appears (see image above). It contains the following elements.
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Within this combobox you can select any available Question question from the Concept Board.
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A Question is available if its selection does not create a circular dependency. This can happen if one of the source Questions questions contains the current target Question question as its source Questionquestion. In this case, a selection of Answer A of one answer in the source Question question in the Product Guide can lead to another a Answer B selection of the same Questionquestion. These successive actions happen instantly to that a user selection is directly overwritten by another selection. That is why these Questions questions are not available. Circular dependency schema: Described in words: Question A is defined as a source condition in Question B. Question B is also a source of Question C. Now, if you want to select Question A as a source condition in Question C, it is not possible because it would close the circle of dependencies. |
Operator selection
After a Question question was selected, it is possible to choose a mathematical operator. Depending on the Questionsquestions' answer option type, different operators are displayed.
| Answer Option Type | Operator | Constraints to fulfill the condition |
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| default, ordered, boolean | one of | At least one of the given Answer Options answer options has to be selected |
all of | All of the given Answer Options answer options have to be selected | |
is answered | Any answer can be to be selected | |
not one of | As long as one of the given Answers answers is not selected | |
not all of | None of the given Answer Options answer options have to be selected | |
is not answered | As long as no answer is selected | |
| continuous numeric | less than | The Answer answer must be less than the given value. |
less than equal | The Answer answer must be less or equal than the given value. | |
greater than | The Answer answer must be greater than the given value. | |
greater than equal | The Answer answer must be greater or equal than the given value. | |
between | The Answers answer must be between a start and an end value. Start and end values are not included. | |
not between | The Answers answer must be outside the interval of start and end value. Start and end values are included. | |
equal | The Answer answer must be equal to the given value. | |
not equal | The Answer The answer must be unequal to the given value. |
Answer
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option selection
The Answer answer option selection is enabled after selecting a Questionquestion. Depending on the Questionsquestions' answer option type you can either select an existing Answer Option answer option from a combobox (for default, ordered and boolean) or enter a numeric value (for continuous numeric).
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Clicking the button with the caption "+( )" creates a group around the corresponding condition row. With the new subgroup, a new logical operator selection is add added too. That allows you to change the logical operator with within this group to create more complex condition trees.
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With the aid of the selection design settings you can decide determine the client appearance of the conditional selection results. The settings always applies to the whole Questionquestion. So you cannot only highlight one specific Answer Option answer option and only select the others within one Questionquestion.
Highlighting
The target Answer Option answer option is marked with a suggestion symbol which serves as a tip for the user. The Answer Option answer option is not selected.
Automatic Selection
The target Answer Option answer option is automatically selected if its conditions are fulfilled.
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An automatic selection without highlighting is currently not available. It will be added in a later iteration. |
Troubleshooting
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Multiple selections in a single selectable question
A single selectable question can only handle one answer at once. That causes issues if multiple conditions of different answer options of the same question are fulfilled simultaneously. In that case no answer option is set.
Why I cannot see a question in the condition question selection?
Probably because this question is not available due to a potential circular dependency. Read more in section Question selection.
Example
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will follow soon