Info
This page describes how to track and analyze traffic / usage of dedicated instore devices, such as tablets / wallmounted devices.

Introduction

If you are using the excentos Product Guides as an instore solution, you will be invoiced based on the number of instore sales devices used.

excentos uses ordinary web browser cookies on your device to identify unique sales devices and stores a DeviceID in the s cookie.

See how many devices accessed the Product Guide

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go to the Vistor Log report and search for one visitor that contains one of the DeviceIDs you have identified in the report before
- to make it easier finding that visitor within a large set of visitors, you can open the above report in "row evolution" to see on which days the device was active and then select the corresponding time range / days only
you can now analyze
- the device type and operating system (e.g. hover over the "operating system" icon to get more information)
- check if the "provider" is your provider (however this can not always be detected correctly)

If this information is not enough for you to verify that these devices are really your devices only, here are some further tips that might help:

(depending on your device type): connect your mobile / tablet instore device to a PC and read out the cookie stored by excentos that contains the deviceID

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