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If your product images are not displayed, a possible reason is that your website / e-commerce system / IT configuration blocks cross-site content.
excentos uses an image server that is especially optimized to quickly deliver high-resolution images. In some cases, it might be necessary to whitelist its IP address in your environment.

In case you want to whitelist the IP addresses of our image server, please add these IP addresses:

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116.202.168.230

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116.203.142.65

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192.155.96.149

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88.198.2.79

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Please request the IP addresses from excentos support.

Wrong product assortment

Make sure you are using the correct Channel ID

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