NEW

Table of Contents

With the aid of the Widget Configuration view it is possible to determine the appearance of your Questions very easy. The view is located in the navigation bar on the left-hand side when you enter a Product Guide.

Old Configuration

In earlier versions the Question appearance was determined by its settings in the Concept Board. That means, if you are select that the user can only choose one answer for this Question, it was always converted into a Radio Button group (see mockup).

As a consequence without customizations, coming from excentos, it was not possible to get e.g. tiles with decoration images, a slider or checkboxes for this configuration.

That resulted in the following issues:

1. Less flexibility for the user
2. Higher effort for excentos
3. Longer waiting time to get the desired widget appearance
4. More monotonous product advisors
5. Higher rates of errors after adapting the product guide configuration

New Configuration

With the Widget Configuration view the previously mentioned issues can be solved. Now the user get an overview of all widgets which are possible for the current Question configuration (see image below). 

Here you can see that the widget "Dropdown" is selected for the Question "What is your gender?".

How does it work?

Each Question gets its own individual widget list. This list is calculated by our internal recommendation engine based on the Question configuration. That means that the view provides you not just all possible widgets; they are sorted by a fitting score. This score results from the individual Question configurations (e.g. depending on the answer option type or single vs. multiple option selection).

Furthermore the widgets are divided in sublists. These lists are "Recommended", "Further Possible" and "Not Supported".

Recommended

• This sublist contains the best possible widgets for the Question.
• Usually these are the most used and best fitting widgets for the configuration.
• Additionally the internal order can also contain a recommendation. The further left the better; except all have the same fitting score.
• It contains the default widget. This is always the most left one in the recommendation list.

Further Possible

Not Supported

• All widgets which are not part of one of the above sublists are placed in this list.
• These widgets do not fulfill the configuration requirements and as a consequence cannot be used for the Question.
• That is why this list is not visible in the view.

How can I set a Widget?

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